Privacy Policy

Privacy Policy

Introduction

Welcome to https://home-air-cleansers.scoopsurge.com (hereinafter referred to as “Home Air Cleansers,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal information. This comprehensive Privacy Policy explains our practices regarding the collection, use, and disclosure of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of Home Air Cleansers’ online presence, including but not limited to:

  1. Our official website at https://home-air-cleansers.scoopsurge.com.
  2. Mobile and desktop applications developed by us.
  3. Services offered through our platform.
  4. Products available for purchase or subscription on our websites.

Please note that this policy does not extend to third-party platforms, apps, products, or services accessed via links or integrations on our site. These entities have their own privacy policies governing data collection and usage, which are independent of Home Air Cleansers.

Processing Activities

This Privacy Policy is relevant when you engage in the following activities:

  1. Using our applications and services as a registered user.
  2. Visiting any website or page linked to this Privacy Statement.
  3. Subscribing to newsletters, email lists, or receiving other communications from us, including calls, text messages (SMS), or direct mail.

Personal Data Collection

We collect various types of personal information for different purposes. This includes:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Credit card details, billing addresses, and payment history for processing transactions.
  3. Financial Information: Bank account information and financial records related to purchases or subscriptions.
  4. Purchase Information: Product ordering data, including quantities, order dates, and delivery addresses.
  5. Mobile Device Identifiers: Unique device IDs, IP addresses, and mobile network data to identify your device when using our apps.
  6. Location Data: GPS coordinates and location-based services data (with your consent) for personalized content or advertising.
  7. Feedback and Reviews: User-submitted reviews, ratings, and comments on our products or services.
  8. Social Media Information: Data from social media platforms when you interact with us through these channels.
  9. Product Information: Search queries, product preferences, and interactions with our online stores.

We obtain this data through various means: user input forms, account creation processes, online transactions, device settings, analytics tools, social media integration, and third-party service providers.

Cookies

Home Air Cleansers uses cookies to enhance your experience and improve the performance of our services. Cookies are small text files stored on your browser or device:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core features. These include session management, user authentication, and secure transactions.
  2. Preference Cookies: Remember your preferences (e.g., language, display settings) to personalize your experience.
  3. Analytics Cookies: Track and analyze user behavior on our site, helping us improve content and functionality.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control which types of cookies are accepted or blocked.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes specified in this policy or as required by law. Once the retention period expires or when the purpose is achieved, we securely delete or anonymize the data. This process ensures that your information is not retained beyond its intended use.

Security Measures

We have implemented robust security measures to protect your personal data:

  1. Encryption: We use encryption protocols for data in transit and at rest to prevent unauthorized access.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who comply with strict security standards, ensuring the protection of your information during processing tasks.
  3. Access Controls: Our systems have access controls and restrictions to ensure that only authorized personnel can access sensitive data.

Children’s Privacy

Home Air Cleansers does not knowingly collect or solicit personal information from children under 18 years old. If you believe we have collected such data by mistake, please contact us at the details provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: The right to ask for corrections if your information is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): The right to request the deletion of your personal data, subject to legal exceptions.
  4. Restriction: The right to limit the processing of your data in certain circumstances.
  5. Portability: The right to receive your personal data in a structured, commonly used format and to transfer it to another controller.
  6. Objection: The right to object to the processing of your data for specific purposes.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  8. Filing Appeals/Complaints: You have the right to file a complaint with a supervisory authority if you believe your privacy rights have been infringed.

To exercise these rights, please contact our Data Protection Officer using the details provided in the “Contact Us” section below. We will respond to your request as soon as possible and within the legal timeframes.

Changes to Policy

Home Air Cleansers reserves the right to update or modify this Privacy Policy at any time. Any changes made will be reflected on this page, and we encourage users to review it periodically for the latest information.

Contact Us

If you have any questions, concerns, or requests regarding our privacy practices, please contact us:

  • Email: [email protected]
  • Postal Address: Home Air Cleansers Privacy Team, [Street Address], [City, State, Zip Code]

We value your trust, and we are committed to maintaining the highest standards of data protection.